TERMS & CONDITIONS — SALES, SHIPPING & RETURN POLICY

Beverly Hills Vintage Parts

Operated by Higher Acquisition LLC, a California limited liability company.

Last updated: September 23, 2026

IMPORTANT FINAL-SALE NOTICE

ALL SALES ARE FINAL FOR CHANGE-OF-MIND PURCHASES. WE DO NOT OFFER A VOLUNTARY RETURN, EXCHANGE OR REFUND PERIOD. PLEASE REVIEW THE DESCRIPTION, PHOTOGRAPHS, CONDITION AND COMPATIBILITY BEFORE ORDERING.

THIS POLICY DOES NOT LIMIT RIGHTS OR REMEDIES REQUIRED BY LAW FOR NONDELIVERY, INCORRECT GOODS, MATERIAL MISDESCRIPTION, BREACH OF AN APPLICABLE WARRANTY OR OTHER LEGALLY PROTECTED CLAIMS.

1. Seller and Contact Information

These Terms govern direct purchases of watch parts and accessories from Higher Acquisition LLC, doing business as Beverly Hills Vintage Parts (“we,” “us,” or “our”), through www.bhvintageparts.com and other direct sales for which these Terms are provided and accepted before purchase.

Email: contact@bhvintage.com

Telephone: +1 310 986-5366

Business contact address: 321 S Beverly Dr, Beverly Hills, CA 90212, United States.

The business contact address is not a merchandise return address. Return instructions and the appropriate return address are provided privately by email for authorized returns.

These Terms are intended for sales to customers in the United States. Available delivery destinations and services are confirmed before purchase.

Nothing in these Terms excludes rights that applicable federal or state law makes non-waivable. Purchases through third-party marketplaces remain subject to their applicable transaction rules and buyer protections.

2. Independent Seller

Beverly Hills Vintage Parts is an independent seller of original watch parts. We are not affiliated with, sponsored by, endorsed by, or an authorized dealer of Rolex, Patek Philippe, Audemars Piguet, or any other manufacturer identified in our listings.

Brand names and trademarks belong to their respective owners and are used to identify products or describe their stated compatibility.

3. Products and Included Components

Unless expressly stated otherwise, each listing concerns an individual watch part or identified set of parts, not a complete watch.

Only components expressly included in the description are supplied. Display watches, tools, presentation accessories and other items shown for illustration are excluded unless specifically included.

Unless identified as illustrative before purchase, photographs show the actual item offered. We will not substitute a different item without your consent.

4. Vintage Condition and Product Descriptions

Vintage and pre-owned parts may exhibit wear, patina, discoloration, oxidation, scratches, deterioration of luminous material and other age-related characteristics.

The individual listing describes the item’s condition and material known defects. Known repairs, restorations or alterations relevant to the purchase must be disclosed. A general reference to “vintage” condition does not excuse a material omission or inaccurate description.

Please examine all photographs and read the complete description before ordering. Photographs form part of the description but do not replace disclosure of material facts that cannot reasonably be seen.

Lighting, magnification and screen settings may affect appearance. These variations do not excuse a material difference between the goods supplied and their description.

Condition descriptions apply to the particular item. “New old stock” does not necessarily mean recently manufactured or free from storage-related aging.

An accurately disclosed and accepted imperfection does not, by itself, create a voluntary return entitlement. Applicable legal rights remain unaffected.

5. Originality, Authenticity and Provenance

Items described as original are represented to be genuine parts of the stated manufacturer.

“Original” does not, without an additional express statement, establish that a part was factory-fitted to a particular individual watch, is period-correct for every example of a reference, or has never undergone service.

Statements such as “never relumed,” “untouched,” “unpolished” or “unrestored” apply only where expressly stated for the item. Known refinishing, reluming, repairs or alterations must be disclosed. Historical dates identified as estimates are not represented as documented facts.

If you believe an item is not authentic or materially differs from its stated description, contact us with your order number and available supporting evidence.

We may request reasonable inspection or assessment by a suitably qualified independent specialist. A manufacturer’s willingness to issue a certificate is not an absolute condition of a valid claim. Our internal assessment does not override your legal rights.

We remain responsible for our factual representations and remedies required by law. No general disclaimer in these Terms negates an enforceable authenticity representation or express product description.

6. Compatibility and Installation

Before purchasing, verify your watch’s exact reference, movement, dimensions and configuration, including any previous modifications. Similar-looking parts may not be interchangeable.

When requesting compatibility advice, provide accurate information and relevant photographs. We remain responsible for specific compatibility representations we make as part of the sale.

Parts should be inspected and fitted by a qualified watchmaker using appropriate tools. Do not force, bend, cut, drill, glue or otherwise modify a component to make it fit. If a mismatch or defect is suspected, stop work and contact us.

To the extent permitted by law, we are not responsible for damage caused by improper installation or removal, inappropriate tools, incompatible components, chemicals, misuse, impact, moisture exposure or mishandling by you or an independent third party.

This exclusion applies to damage caused by those actions. Installation, inspection or third-party servicing does not automatically extinguish a claim concerning an unrelated pre-existing defect.

Installation, removal and servicing costs are not included unless expressly agreed. We do not agree in advance to reimburse independently commissioned work, without prejudice to reimbursement required by law.

Installing a part does not establish the water resistance, accuracy or proper operation of a complete watch. Appropriate testing should be performed by the person servicing it.

For parts containing old luminous material, avoid scraping or disturbing that material and seek appropriate professional handling advice.

7. Warranties

No manufacturer warranty is included unless expressly stated in the listing.

We do not provide an additional commercial service, repair or future-performance warranty unless expressly agreed in writing. We do not promise a particular remaining lifespan, luminous brightness, investment value, resale value or water resistance unless expressly stated.

FINAL SALE DOES NOT MEAN THAT ALL WARRANTIES ARE EXCLUDED. THESE TERMS DO NOT DISCLAIM AN IMPLIED WARRANTY THAT APPLIES BY LAW OR NEGATE AN EXPRESS WARRANTY CREATED BY OUR DESCRIPTIONS OR REPRESENTATIONS.

An item expressly described as non-working, decorative or for repair is sold for that stated purpose, subject to the accuracy of its description and applicable law. These Terms do not create a blanket “as is” waiver.

8. Prices, Payment and Order Acceptance

Prices are in US dollars unless otherwise stated. The amount payable to us, including applicable taxes, shipping and lawful disclosed charges, is shown before payment.

We do not add undisclosed payment-processing fees after purchase. Available payment methods are those offered for the transaction. Full cleared payment is required before dispatch.

An automated acknowledgement confirms receipt of an order, not acceptance. Acceptance occurs when we expressly confirm acceptance or dispatch the goods. Payment may be collected when the order is placed.

If we decline an order because of unavailability, a material listing error, a reasonable fraud concern or another lawful reason, we will promptly notify you and refund payments collected for that order.

We may perform reasonable transaction-security checks. We will not increase an agreed price, substitute goods or change material characteristics without your agreement.

9. Final Sales and Cancellation Requests

WE DO NOT ACCEPT RETURNS OR EXCHANGES SOLELY BECAUSE YOU CHANGE YOUR MIND, NO LONGER WANT THE ITEM, DISLIKE AN ACCURATELY DISCLOSED FEATURE, FIND A LOWER PRICE, OR SELECT AN INCOMPATIBLE ITEM WHERE OUR DESCRIPTION AND ADVICE WERE ACCURATE. THERE IS NO VOLUNTARY COOLING-OFF PERIOD.

An accepted order is intended to be binding. Contact us immediately if you wish to cancel before dispatch. We may agree as a courtesy where cancellation remains practical, but do not promise a voluntary cancellation right after acceptance.

Cancellation rights required by law, including applicable delayed-shipment rights, remain available.

Final-sale status does not prevent a remedy required for non-delivery, incorrect goods, material misdescription, an applicable warranty breach or another legally protected claim.

We do not impose a blanket restocking or cancellation fee under these Terms.

10. Dispatch and Delivery

Orders ship from Beverly Hills, California, through UPS, with signature required on delivery.

For available items, we dispatch on the same business day or the next business day after payment has cleared, the delivery address is complete and necessary security checks have been completed.

Business days are Monday through Friday, excluding US federal holidays, measured in Pacific Time. Any different dispatch schedule must be disclosed before purchase and agreed for the order.

Dispatch time is separate from transit time. Carrier delivery estimates depend on the selected service and destination and are not guaranteed unless expressly stated.

If we cannot ship within the promised time, we will notify you and provide the opportunity to consent to a delay or cancel for a prompt refund, as required by the FTC’s Mail, Internet, or Telephone Order Merchandise Rule.

11. Signature, Delivery Issues and Insurance

Provide a complete and accurate address and arrange for an authorized recipient to sign. Contact us before dispatch if an address change is necessary. Changes may require verification and may be impossible after dispatch.

Do not request removal of the signature requirement or an unattended release. Contact us before arranging rerouting or forwarding.

For shipments arranged by us, we remain responsible for proper delivery to you or your authorized recipient at the agreed address.

An authentic signature obtained upon proper delivery is evidence of receipt. A signature does not waive a valid claim for concealed damage, incorrect goods, material misdescription or another legally protected issue. Disputed or unauthorized signatures may be investigated.

If tracking shows delivery but you have not received the parcel, notify us promptly. Retain available packaging and provide relevant information or photographs to assist the investigation. An unboxing video is not required to exercise legal rights.

Carrier or third-party insurance recovery is subject to the applicable policy, exclusions and evidence. The absence of a signature does not automatically establish insurance coverage, and a signature does not automatically end all coverage or customer rights.

Insurance arrangements do not restrict our contractual or legal obligations. A legally required remedy is not conditional on an insurer first reimbursing us.

Loss after proper delivery is generally the recipient’s responsibility, except where our fault or applicable law requires otherwise. Unauthorized release instructions, rerouting or forwarding may affect responsibility only to the extent legally applicable to the actual cause of loss.

12. Claims and Authorized Returns

For missing, incorrect, damaged, materially misdescribed or allegedly non-authentic goods, email contact@bhvintage.com promptly after discovering the issue.

Include your order number, item identification, an explanation and available supporting evidence. Notice must be provided within any applicable legal period. We do not impose an automatic 24-hour or 48-hour forfeiture of legal rights.

Avoid installing, repairing or altering an item while a suspected issue is being assessed, unless reasonably necessary or legally justified. Such actions do not automatically erase a valid claim, but we are not responsible for additional damage they cause.

Request instructions before returning merchandise. We provide the return address privately by email for authorized returns. Do not send merchandise to 321 S Beverly Dr.

Our authorization process helps identify and handle returns safely. It will not be used to unreasonably delay or deny a legal remedy.

Return the actual item supplied, with its included components, securely packaged according to reasonable instructions. Use the provided label or agreed shipping method. We will provide or pay reasonable return shipping where legally required.

We may compare returned goods with identifying details and pre-dispatch photographs. Substituted items, intentionally false claims or undisclosed damage caused after delivery may be investigated.

Any legally permitted deduction must reflect an actual, supported loss rather than an arbitrary penalty. Removing a tag, obtaining an independent inspection or installing the part does not automatically defeat an unrelated valid claim.

13. Remedies and Refunds

For a substantiated claim, we will provide the remedy required by applicable law and any applicable express commitment. Depending on the circumstances, this may include repair, replacement, an agreed price adjustment or refund.

We will not require acceptance of a repair, substitute item or store credit where a refund is legally due.

Refunds include taxes and shipping charges to the extent required by law. Approved return-related refunds are processed without undue delay, ordinarily within five business days after receipt and reasonable inspection, and always within any shorter applicable legal deadline.

This processing target does not extend a refund deadline for cancelled or unshipped orders. Payment-provider posting times may vary.

Refunds are issued to the original payment method unless another lawful arrangement is agreed.

14. Liability

We are not responsible for defects or losses caused solely by your or an independent third party’s misuse, negligent handling or improper modification. Responsibility depends on the actual cause and applicable law; post-delivery problems are not automatically presumed to be your fault.

For purchases made for resale or business purposes only, and to the fullest extent permitted by law, we exclude liability for indirect or consequential commercial losses, including lost resale profits, and limit aggregate contractual liability concerning an item to its purchase price and delivery charges paid to us.

These commercial limitations do not apply to consumer purchases, circumstances where a remedy fails of its essential purpose and the law prevents the limitation, or the exceptions below.

Nothing excludes or limits liability for fraud, intentional wrongdoing, gross negligence, unlawful conduct, non-excludable product liability or any liability or remedy that applicable law does not permit us to limit.

15. Governing Law and Disputes

California law governs these Terms to the extent legally applicable, without depriving consumers of mandatory protections under another applicable state’s law.

For business-to-business disputes, the parties agree to the exclusive jurisdiction of competent state or federal courts located in Los Angeles County, California, to the extent enforceable.

Consumers retain access to courts and forums available under mandatory law. These Terms do not impose mandatory arbitration, waive class-action rights or shorten statutory claim periods.

Please contact us so we can attempt to resolve a problem. This request does not require you to abandon a valid payment dispute, marketplace claim, regulatory complaint or legal remedy, or allow a filing deadline to expire.

We do not charge a penalty merely for making a good-faith complaint or payment dispute.

16. Acceptance and Updates

These Terms must be available before an order is placed. The version accepted for the order applies to that order. Later revisions apply prospectively and do not retroactively reduce existing rights.

An item-specific description or express commitment forming part of the sale is not overridden by a conflicting general disclaimer.

If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. Failure to enforce a provision on one occasion does not automatically waive it for future transactions.

Our separate Privacy Policy describes our personal-data practices. These Terms do not replace that notice or obtain blanket consent to marketing or data sharing.

For questions, order assistance or claims, contact contact@bhvintage.com.